Lloyds Bank Staff 'Puts Frighteners' on Debtors 'Lloyds Banking Group staff are intimidating victims of the recession who have fallen behind on loan payments, an investigation by The Sunday Times has found. Workers at Lloyds debt recovery department were secretly tape-recorded saying they would "put the frighteners on" and "f***" customers who owed the bank money. The bank staff are incentivised by bonuses and some claimed to be representing a solicitors' firm, while others pressured customers with repeated calls that left them in tears. Customers were told they would not even be able to obtain a Blockbuster video shop card if they failed to pay back their debt.' If you are being harassed by a debt collection agency then click on the link below for a template of an appropriate letter to them which has been known to work. Read more...
Sunday, 12 April 2009
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