http://www.dailymail.co.uk/news/article-1216147/Companies-pay-Royal-
Mail-3-000-post-morning.html
Companies will have to pay Royal Mail £3,000 to get post in the morning
By Sean Poulter 26th September 2009
Royal Mail is asking firms to pay £3,150 a year to ensure their post
arrives in the morning. The move means thousands of businesses, small
and large, face a bill for a service that has been free for more than
300 years. There are fears the same regime could be extended to family
homes in the future.
Royal Mail making a delivery
Controversial: Business customers will have to pay £3,150 a year from
September 28 to ensure their post arrives in the morning The charges
are effectively being forced on businesses as a result of the
decimation of the postal service, caused by radical reorganisation and
job cuts.
Royal Mail managers have begun telling firms the only way they will be
able to ensure guaranteed morning deliveries is to pay an annual fee of
£3,150. Chief executive of the official customer body Consumer Focus,
Ed Mayo, condemned the tactic saying: 'Business should not be forced to
pay extra for a specialist service simply because normal deliveries are
so unreliable.'
Royal Mail's controversial policy turns the entire financing of the
organisation on its head. The principle has always been that the sender
should cover the cost of postage ever since the Royal Mail was founded
in 1660. But the Royal Mail's ruse means it will increasingly get paid
twice, with both the sender and the recipient paying a fee.
Royal Mail insists many postmen do not start their rounds until
10.30am, not 7.30am as previously, meaning eventually 60 per cent of
letters will not arrive until the afternoon. This deterioration has
come after Royal Mail chief executive, Adam Crozier, has been rewarded
with contracts worth up to £3 million a year.
Details of the pressure being put on businesses to pay for morning
deliveries emerged in a letter from a manager at a Royal Mail depot in
Norwich. It warns business customers: 'From September 28, we will no
longer be able to commit to getting your mail to you at a specific time
without you taking out one of our Timed Delivery services or call and
collect services.'
This means firms will have to put up with late and haphazard
deliveries unless they pay extra. Or, they can go to the time and
expense of collecting mail from delivery offices themselves. The Timed
Delivery Service, which costs £262.50 a month, means a business chooses
a time-slot starting at 6am. Royal Mail promises to deliver within 15
minutes of this time on Monday-Saturday, providing the firm is within
ten miles of a delivery office.
A Royal Mail spokesman said: 'We are absolutely not putting any
pressure on customers to pay for delivery of the mail and, of course,
Royal Mail's standard six-days-a week delivery service remains free for
customers at the UK's 28 million addresses.'