Monday 11 January 2010



Multicultural Critical Theory. At B-School?


Published: January 9, 2010

A DECADE ago, Roger Martin, the new dean of the Rotman School of Management at the University of Toronto, had an epiphany. The leadership at his son’s elementary school had asked him to meet with its retiring principal to figure out how it could replicate her success.

Steve Payne for The New York Times

Roger Martin of the Rotman School of Management is transforming the business curriculum.

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Peter DaSilva for The New York Times

At Stanford, the Hasso Plattner Institute of Design, or d.school, helps business students learn to think creatively.

He discovered that the principal thrived by thinking through clashing priorities and potential options, rather than hewing to any pre-planned strategy — the same approach taken by the managing partner of a successful international law firm in town.

“The ‘Eureka’ moment was when I could draw a data point between a hotshot, investment bank-oriented star lawyer and an elementary school principal,” Mr. Martin recalls. “I thought: ‘Holy smokes. In completely different situations, these people are thinking in very similar ways, and there may be something special about this pattern of thinking.’ ”

That insight led Mr. Martin to begin advocating what was then a radical idea in business education: that students needed to learn how to think critically and creatively every bit as much as they needed to learn finance or accounting. More specifically, they needed to learn how to approach problems from many perspectives and to combine various approaches to find innovative solutions.

In 1999, few others in the business-school world shared Mr. Martin’s view. But a decade and a seismic economic downturn later, things have changed. “I think there’s a feeling that people need to sharpen their thinking skills, whether it’s questioning assumptions, or looking at problems from multiple points of view,” says David A. Garvin, a Harvard Business School professor who is co-author with Srikant M. Datar and Patrick G. Cullen of an upcoming book, “Rethinking the M.B.A.: Business Education at a Crossroads.”

Learning how to think critically — how to imaginatively frame questions and consider multiple perspectives — has historically been associated with a liberal arts education, not a business school curriculum, so this change represents something of a tectonic shift for business school leaders. Mr. Martin even describes his goal as a kind of “liberal arts M.B.A.”

“The liberal arts desire,” he says, is to produce “holistic thinkers who think broadly and make these important moral decisions. I have the same goal.”

Ever since 1959, when two influential studies by the Ford and Carnegie Foundationschastised business schools as being too vocational, most M.B.A. programs have taken anything but a broad approach to their subject matter.

With few exceptions, traditional instruction has involved separate disciplines like finance, marketing and strategy, with an emphasis on quantifiable analyses and methods. While some valued what a liberal arts background could provide, the dominant view was that those elements had no place in professional business schools.

BUT even before the financial upheaval last year, business executives operating in a fast-changing, global market were beginning to realize the value of managers who could think more nimbly across multiple frameworks, cultures and disciplines. The financial crisis underscored those concerns — at business schools and in the business world itself.

As a result, a number of prominent business schools have re-evaluated and, in some cases, redesigned their M.B.A. programs in the last few years. And while few talk explicitly about taking a liberal arts approach to business, many of the changes are moving business schools into territory more traditionally associated with the liberal arts: multidisciplinary approaches, an understanding of global and historical context and perspectives, a greater focus on leadership and social responsibility and, yes, learning how to think critically.

Two years ago, for example, the Graduate School of Business at Stanford made a sweeping curriculum change that included more emphasis on multidisciplinary perspectives and understanding of cultural contexts. The first-quarter mandatory curriculum, for example, now includes a class called “The Global Context of Management and Strategic Leadership.” First-year students also must take a course called “Critical and Analytical Thinking.”

“If I’m going to really launch you on a career or path where you can make a big impact in the world,” explains the school’s dean, Garth Saloner, “you have to be able to think critically and analytically about the big problems in the world.”