The Daily Mail reports: Criminals must be treated as customers – not offenders, a probation service boss has insisted. They should be invited to speak about their needs and asked how they feel about the treatment they receive, London probation chief Heather Munro added. And these people should not have to spend time in shabby waiting rooms or be sent to dingy offices to be interviewed. Giving criminals the same consideration a company gives its customers will steer them away from committing future crimes, according to Mrs Munro. ‘It’s a bit like running a business,’ she said. ‘Any business would ask its customers how it can improve its service. It just doesn’t make sense not to.’ Indeed, why stop there? The police should provide aromatherapy and reflexology to reduce the stress of interrogation. The courts should offer a menu of sentences from which the criminal can choose. The prisons should offer a choice of soft furnishings for the cell from either John Lewis or Ikea. And every household should ensure that tea and biscuits are always available to ensure that any burglar who breaks in can take a little refreshment while he steals their property. Britain – it just doesn’t make sense any moreThis Britain
Thursday, 14 April 2011
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