Thursday, 1 August 2013


Serco: the company that is running Britain

'In May this year, a huge company listed on the London Stock Exchange found itself in the midst of controversy about a prison it runs for the government – Thameside, a newly built jail next to Belmarsh, in south-east London. A report by Her Majesty's Inspectorate found that 60% of its inmates were locked up all day, and there were only "vague plans to restore the prison to normality". The prison campaign group the Howard League for Penal Reform talked about conditions that were "truly alarming".
Two months later, the same company was the subject of a high- profile reportpublished by the House Of Commons public accounts committee, prompted by the work of Guardian journalist Felicity Lawrence. This time, attention was focused on how it was managing out-of-hours GP services in Cornwall, and massive failings that had first surfaced two years before. Again, the verdict was damning: data had been falsified, national standards had not been met, there was a culture of "lying and cheating", and the service offered to the public was simply "not good enough".'